Oh the joy of ordering an Empress parcel! But when will you receive your goodies?
Shipping Methods & Timescales
• Our products are currently sent out using An Post, the Irish national postal service.
• Free Shipping to all orders with delivery addresses within Ireland (including the Republic of Ireland and Northern Ireland)
• Small orders to countries outside of Ireland are sent using An Post. If you would prefer to use a courier service (this may be cheaper and faster for larger, bulkier orders) then please email us for a quote: firstname.lastname@example.org
• All orders are guaranteed to be sent out within 3 working days of receiving the order. Whenever possible we always try to send out all orders received before 11 am the same working day.
• Gift wrapping service: if your order is a gift for someone please let us know and we will gift wrap it for you and include a card with your personal message. You can email us your gift details at email@example.com or in the Note to Seller option on the Pay Pal payments section when you place your order.
• Delivery times (via An Post):
Within Ireland: usually 1-3 working days
To UK & Europe: Usually 3-7 working days
To USA: Due to US security guidelines the postal service to the USA is very restricted. We are currently sourcing suitable alternative shipping arrangements. If you'd like your order to be shipping to the USA then please email us at firstname.lastname@example.org
To Australia & New Zealand: Usually 5-14 working days.
If your order hasn’t arrived within these time frames then please contact us on email@example.com or call 00 353 (86) 88 99 168 and we will investigate!
• Wholesale orders are sent by courier. For wholesale enquiries please email us at firstname.lastname@example.org or visit the Wholesale page of our website.